Suggestions to Telegram channel

Hi Rhano.

Thanks for your comments and remarks. The team appreciates every constructive feedback and positive thoughts. Briefly I will answer to the most relevant current issues:

INVESTORS HAVEN’T RECEIVED THEIR TOKENS
The majority of investors who didn’t get CFG (locked or unlocked) should have received them in their CoinList account. After the public launch an email was sent to anyone affected by errors for sale option 2 (locked CFG), due mostly to duplicates. These users should have received their tokens in their CoinList accounts as well. There were no reported errors for sale option 1 (unlocked) CFG and the wCFG distribution, so all should have received CFG in their accounts. For anyone who didn’t receive their tokens yet please get in touch with someone from the ambassadors or admins on Telegram.

STAKING
Yes, I agree the Polkadot portal is a little bit tricky for non-technical users at the beginning but for this reasons we wrote a few blog posts on the topic in the “Community FAQs” for further help and a video is available too:
https://gov.centrifuge.io/t/how-to-stake-centrifuge-cfg-tokens/540

https://gov.centrifuge.io/t/how-to-check-staking-rewards-and-where-to-see-the-staking-apy-what-does-it-mean-if-a-validator-is-oversubscribed/2705

https://gov.centrifuge.io/t/slashing-percentages/2723

https://www.youtube.com/watch?v=VTOJj9bKals

The blog posts are considered as an overview and initial help for newcomers and everyone who wants to contribute and share his/her experience is invited to add his/her knowledge in the “Community FAQs” because it is a place from and for the community.
Concerning the oversubscribed validators there is a proposal ongoing to double the maximum amount of nominators per validator (from 64 to 128) but unfortunately the date of the implementation is not known yet:
https://gov.centrifuge.io/t/runtime-upgrade-5-proposal/2689

AIRDROP
The snapshot date for the airdrop was taken on 2021-07-16 19:27:54 (+UTC). If you held CFG on the Centrifuge chain on this date you are eligible for the AIR snapshot. Holders of wCFG are not eligible for the airdrop. Although the snapshot has taken place the airdrop hasn’t been distributed yet because the Altair network is not live to date. Because of very strong competition in the first parachain crowdloan Altair couldn’t secure one of the first five slots but is going to apply for the next round of parachain auctions. Unfortunately Kusama (the project who is in charge of the auctions) hasn’t communicated the start date of the next auctions (the status of the upcoming parachain auctions and crowdloans can be tracked here https://subvis.io/)
Once Altair has secured a parachain slot and the network is live the airdrop will be distributed to all eligible holders.

Cheers!

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