Good day YoYo
Please set up your polkadot extension correctly:
Also please switch off any other polkadot wallets and switch off VPN/proxy.
Thanks for your response. Iâve done that, but I keep getting the same page.
I donât have proxy/vpn, and I donât have any other polkadot wallet.
fixed, thx. Now it says rewards claimed.
You are welcome, feel free to contact us if you have any questions.
Hi all,
I am new here. Last night I tried to claim my Centrifuge rewards on Centrifuge Parachain Crowdloan | Centrifuge: Real World DeFi it says âRewards claimedâ but where can I see them now?
I expected to see an accoridng new Extrinsic ID on subscan showing me where the rewards were moved to, but there is no new entry:
I contributed with Polkadot{.js} extension on Google chrome with my polkadot account (just created a centrifuge account which didnât solve my problem). The manual says I need to connect to claim page.
=> How excatly can I find this settings window? I canât find it in my chrome extension, I just see follwoing settings
I wasted so much time trying and still failed to solve the problem. Sorry for asking such beginners questions and thank you very very much for any help.
Afterwards I thought, maybe I should have created a Centrifuge account BEFORE claiming the rewards???
But how can I connect that account to my DOT account with I contributed in the the crowdloan, to receive the CFG rewards? I think CFG rewards cannot be received on a DOT account!?
Good day MartyMcFly
Please also note that you are trying to find settings in wrong network here.
You should click on Polkadot - click on Centrifuge and click on switch.
Or you can use the direct link - Polkadot/Substrate Portal
Please don`t forget to set up your wallet - Allow use in any network
In any case, if you need additional help feel free to ask us and you can also DM me your wallet address. I will double-check what is going on.
A very nice good morning to you ImioR,
thank you very very much, you saved my day 
I changed the setting from âPolkadotâ to âAnyâ:
=> To my suprise I do see now my CFG rewards automatically, I didnât need a new CFG account:
But I still have some questions looking at the picture now:
Should I care about the warning next to my extension accounts? It recommends me to limit the access for the acccount only to a specific network. I think this wonât work if you contribute to more than one project!?
Should I keep my CFG reward tokens here or sholud I transfer them to a new account or even other wallet?
Thank you very much
You should not care about this. THis is only information that this account will be displayed with the appropriate wallet address with different networks.
If you change the network from Polkadot - Centrifuge to any other network you will realize that your wallet address will change too. This is just a reminder that you should be careful and always double check the network when you copy your wallet address
In my opinion, you should not transfer them. And also please note that part of your tokens has been vested, so you will not be able to transfer all amount of tokens to a new wallet address.
Hi! please give me some CFG for claiming. My address is 15MicTTAFucyrVh1Ptov1tYLqbAzoJX4bfF7FFKP3MxbKRUx
Good day
Please try to claim again 
Done! thanks for the help!
You are welcome, feel free to contact if you have any questions.
Hello Guys,
I am trying also to claim my CFG Token from wallet 4d7aHBx2QLytnSzaEURxLdGwmV1Qr2kuwJiAXLbHD2MaQ5MW
Could you please send me some CFG for the claim?
Thanks a lot .
Hi @astamarre, please try again now. A small amount has been transferred to your wallet now.
Good day
Done, please try to claim.
all done thx for the prompt reply and help!!
You are welcome, feel free to contact us.
Hi there. Iâm also trying to claim my CFG rewards from the crowdloan and Iâm also getting error 1010. Hereâs my Pokladot address: 4bzCGrkqoa3CfJPimV9ao1eqizsyTEEfJSCSpJiUeBwRQeqG
Can you please help me claim my rewards too?
Good morning Mate!
Done, please try to claim now.
