How to claim CFG rewards from the Centrifuge crowdloan on Polkadot

Thank you - that was useful and it worked.

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good, I contributed through Parallel, from the parallel account they paid me everything, from the Centrifuge.io PAGE, nothing appears, the polka.js is well configured as it says right here.
I have the same problem ( I think we are 2 ) ewn the contribution of ksm — Air .
I hope we can solve it since I have been waiting for the previous issue for months. Thank you

Hi
I have the same issue. Contributed some $DOT via http://equilibrium.io and my balance is 0.0001 $CFG and the crowdloan claim page says 0 $CFG.

  • I am connected to the wallet I contributed with
  • Wallet set to “allow use on any chain”
  • Using Google Chrome
  • Access allowed to centrifuge.io

So I need help claiming as I tried on claiming site but runtime error not enough funds. Please Help. I did everything correct. I see .0000 funds so not enough to make transaction
Zig

see the answer below :point_down:

Good day Ziggy
Please send me your wallet address of contribution I will send you some CFG to pay the transaction fee.
You should have some CFG in your wallet for claiming.

Good day Polblancoo

Thank you for your report.
Our DEVs are aware of this issue and they are working on to provide the solution as soon as possible.
I can guarantee that solving this issue is the highest priority for our DEVs now.
I would like to ask you sorry for the trouble with claiming and thank you for understanding.
Once the solution will be released we will announce this news in the Announcement channel in the discord.

Good day NghiDoan
Thank you for your report.

Our DEVs are aware of this issue and they are working to provide the solution as soon as possible.
I can guarantee that solving this issue is the highest priority for our DEVs now.
I would like to ask you sorry for the trouble with claiming and thank you for understanding.
Once the solution will be released we will announce this news in the Announcement channel in the discord.

Issue still not resolved.

Still no $CFG for Parallel contributors :frowning:

Hi mate, I have contributed through https://parallel.fi . Is There any tutorial for this?

Thanks

Hi harry1210.

How to claim on Parallel Finance is described in this guide but right now it’s not possible yet. There are some technical issues which need to be solved.

A solution is round the corner.

Thanks for your prompt reply, please keep me updated when we already able to claim it through parallel finance.

Thanks

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Sure ! We will inform the community once claiming issue will be fixed.

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Thanks everyone for your patience, we expect the fix to allow Parallel, Bifrost, and EQ users to claim to go live soon.

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I claimed my CFG rewards. where can i find them? how long does it take to receive?

Hi Micael. Did you follow the steps from the guide?

Maybe this post can help you too

I didn’t really follow these steps, I just clicked on “claim rewards” and gave permission through polkadot.extension. If I did something wrong can I lose my rewards or will they be returned?

now it appears to me like this