Hi @Fitonofsky our Forum is not intended for support queries but for discussions around our DAO, protocol and governance. Please find our Forum rules here.
If you need support with claiming, there already are topics open here and here where you can ask your question.
For more extensive support, you can navigate to our Discord Channel and a moderator will assist you there. This would probably be the best option.
Can you please delete your topic here?
Thank you for understanding.