Bifrost Contributors to Altair can NOW CLAIM!

Altair Altair Announcements
#24

Any updates on the situation please ?
The swap process obviously didn’t work, so What’s next now ?

We are several to still have unclaimable pending AIR as both polkadot.js and SALP contributors.

Thx in advance. @Rhano @cassidy

1 Like
#25

Hi @rtorabi516 @SupDup44 @XanderCakes

We discussed the issue internally. Please send your Kusama-address you used in the Bifrost-crowdloan to cassidy@centrifuge.io to look into it if the swap functionality and the claiming can be enabled again.

1 Like
#26

Email sent

Thanks for following up

#27

I was in touch with @ImdioRCKZ on TG, i provided him the needful information for my personal case.

I also shared the information on Bifrost for the remaining impacted users:

So i hope everyone will get the information :slight_smile:
Let’s return these AIR to home !

#28

Thanks

my KSM address is CishCbTV7nA7c6juUmwc6TsyibDvmp1y5giHqB9vj8xWpmS

#29

Any news guys ?
I tried again but i still can’t claim my part.

Thx in advance.

#30

Hi SupDup44.

@devin : can you give an update on the Bifrost claiming for him?

#31

I’ve been told by ImdioR CKZ to retry.

So I retried and… still 0 to claim. :dizzy_face:

#32

I’m among the 3 users that cannot claim…

#33

I can’t claim either. Hope we can get them before transfers are enabled :crossed_fingers:

#34

Hi Santos.

Did you send your address already to one of the mods or ambassadors in Telegram?

The devs are looking into each case

#35

ImdioR CKZ is dealing my case on TG as previously said above :innocent:

At some point i’m thinking you should make a simple transfer and stop trying to solve the claim issue.

#36

@Tjure07 It worked for me! ImdioR CKZ reached out and asked to try and it worked this time!

Thanks to Rhano as well for helping me throughout

4 Likes
#37

Shout out to Rhano and ImdioR CKZ

#38

Congratulation !
Feel free to contact us.

#39

I was able to claim my additional tokens. ImdioR thanks for the time and effort.

2 Likes
#40

You are welcome! Feel free to contact us

1 Like
#41

I had been in touch with @ImdioR on TG and provided him with all the information. For some reason my notifications for the forum were turned off so I just saw this. I’ve checked periodically since talking with him and have still been unable to claim. Last I heard from him was about a month ago, end of February.

Please advise on the next steps :slight_smile:

#42

Hi XanderCakes,

Sorry for the delay but the crowdloan-contributors on Bifrost will get their tokens soon. A proposol to distribute AIR-tokens will be inititated soon.

Stay tuned a little bit longer…

#43

Good day XanderCakes

Please check this topic:

1 Like