# Anyone else not able to claim AIR for Altair and finds no proper advice form the centrifuge support? **URL:** \ **Category:** Governance discussion\ **Created:** [June 7, 2022, 11:47am UTC](https://gov.centrifuge.io/t/anyone-else-not-able-to-claim-air-for-altair-and-finds-no-proper-advice-form-the-centrifuge-support/4167 "2022-06-07T11:47:32Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Tjure07](https://dub1.discourse-cdn.com/flex013/user_avatar/gov.centrifuge.io/tjure07/32/1039_2.png) [@Tjure07](https://gov.centrifuge.io/u/Tjure07)\ **Post date:** [June 7, 2022, 11:57am UTC](https://gov.centrifuge.io/t/anyone-else-not-able-to-claim-air-for-altair-and-finds-no-proper-advice-form-the-centrifuge-support/4167/2 "2022-06-07T11:57:04Z")
Hi Con. Did you check out this article which might help you claiming AIR? > [@Claiming Coinlist airdrop using an account of type "sr25519"](https://gov.centrifuge.io/t/claiming-coinlist-airdrop-using-an-account-of-type-sr25519/3202): > > There are some people who are experiencing issues when trying to claim AIR from Coinlist airdrop if they have an account of type “sr25519” (created directly on the portal instead of with Polkadot{.js} extension). You can work around this issue if you follow these instructions. Navigate to the [portal](https://polkadot.js.org/apps/?rpc=wss%3A%2F%2Ffullnode.altair.centrifuge.io#/accounts) and make sure you are in the Altair network. You should now be able to see your account of type “sr25519” Click on the three dots to the far right and select “Create backup file for … --- _[View the full topic](https://gov.centrifuge.io/t/anyone-else-not-able-to-claim-air-for-altair-and-finds-no-proper-advice-form-the-centrifuge-support/4167)._